15 day return policy
Once you accept the product and find one of the valid reasons listed below then you are eligible for return / refund.
- If the product received doesn't match your order.
- If the product received is not functioning, damaged, or doesn't fit you.
- You are not eligible for return or refund after 7 days of receiving your order.
- You have to initiate the process for the return / refund within 7 days of receiving your product.
- Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.
Steps to follow to return a product -
- Take a snapshot of your invoice and your product.
- Write an email to email@example.com with a subject line return or refund.
- Mention the valid reason for return or refund.
- Attach the invoice and product snapshot to the email and send it to us.
- Your email will be reviewed by our team and they will send you detailed instructions on steps to be followed.
- Follow the instructions sent to you and then return the product back to the address on the package.
- And you will be getting full refund or we will send a replacement product- as per your wishes.
- Once the return / refund process is initiated it will take 15 to 30 days to process the return / refund to your account.